How we collect, use, and protect your personal information
This policy complies with the Nigeria Data Protection Act 2023 (NDPA) and the Nigeria Data Protection Regulation 2019 (NDPR).
KBLIX (trading name of KcableX Techiverse Ltd), with its principal place of business in Lagos, Nigeria, operates the website at https://kblix.ng (the "Site") and provides digital services including web design, graphic design, IT support, digital marketing, POS services, computer training, printing, and related ICT solutions.
For the purposes of this Policy, "we", "us", and "our" refer to KcableX Techiverse Ltd. "You" and "your" refers to any individual who visits the Site or engages our services.
We may receive your contact information if a third party refers you to us, or if you engage with our social media profiles (Facebook, Instagram, TikTok, YouTube, LinkedIn, X/Twitter, WhatsApp).
We process your personal data under the following lawful bases recognised by the NDPA 2023:
| Purpose | Lawful Basis |
|---|---|
| Responding to contact form inquiries | Legitimate interests / Consent |
| Delivering contracted services | Performance of a contract |
| Sending marketing emails or newsletters | Consent |
| Website analytics and performance monitoring | Legitimate interests |
| Compliance with legal obligations | Legal obligation |
| Fraud prevention and security | Legitimate interests |
We use the personal data we collect to:
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
Trusted third-party providers who process data on our behalf under strict confidentiality obligations — including hosting providers, email delivery services, payment processors, and analytics platforms (e.g. Google Analytics).
We may disclose your information if required by Nigerian law, court order, or a request from a competent government or regulatory authority.
If KBLIX undergoes a merger, acquisition, or sale of business assets, your data may be transferred as part of that transaction. We will notify you before such a transfer takes effect.
We retain your personal data only for as long as necessary for the purposes described in this Policy, unless a longer period is required by law.
| Data Category | Retention Period |
|---|---|
| Inquiry / contact form data | 2 years from date of submission |
| Client project records | 5 years from project completion |
| Financial and billing records | 7 years (statutory requirement) |
| Newsletter subscriber data | Until you unsubscribe |
| Website analytics data | 26 months (rolling) |
Under the NDPA 2023 and NDPR 2019, you have the following rights with respect to your personal data:
We implement appropriate technical and organisational measures to protect your personal data, including:
While we take reasonable steps to protect your data, no transmission over the internet is completely secure. We encourage you to use strong, unique passwords and contact us immediately if you suspect unauthorised use of your information.
Our services and website are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us immediately and we will delete such information promptly.
For all privacy-related inquiries, requests, or complaints:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on the Site.
Your continued use of the Site or our services after the effective date of any changes constitutes your acceptance of the updated Policy.
This document was last reviewed on 18 July 2025.